I've had several banks including bank of America and clear mountain is by far the worst. It took 5 weeks to get my debit card, can't reject payments, and I was hit with overdraft for being overdrafted from being overdrafted. That's right. I was hit with $70 for an overdraft, that I cancelled. It's a pain to contact them as the phone number on Google is linked to Citi Bank, not clear mountain. I am not authorized to use the banking App even though it's my account. This bank is a complete joke. Only two things I can say that's positive about this bank is that the staff is incredibly friendly and have a free checking account option. If you can afford to go else were I highly recommend it
Rosie G
1 year ago
Communication was very clear and prompt. We had all the information we needed to proceed with our loan and had prompt responses when we had questions or needed clarification, which made the process so very pleasant.
Mountaineer 3O4
1 year ago
We've been banking with Clear Mountain Bank for about three years and they've been great every step of the way. The staff are always courteous and helpful, deposits and transfers always hit fast and there Mobil app is awesome. We had a difficult time finding the perfect bank... But we finally found it with Clear Mountain Bank
Hannah Coleman
1 year ago
Clear mountain is one of the worst banks i have ever had. Their app NEVER works, and if you can log into it, the mobile deposit doesn't work, when we originally went to the bank to apply, they didn't listen, got the wrong address, even though we repeated it four times. In person. Charged us for their mistake and tried telling us we owed them thay money anyway.Frankly can't wait to leave. Do yourself a favor and don't. Just don't.
Mike Bucklew
1 year ago
Very helpful and knowledgeable people. I've dealt with Clear Mountain bank for over 20 years. They've always been there for me. Vicki Taylor and Bo Burnside are very professional and helpful.
kari mccaslin
5 months ago
Wonderful experience from beginning to end with our loan officer, Bo Burnside! He made everything so easy with the purchase of our first home. Would absolutely do business with him and clear mountain again!
Mountaineer 3O4
5 months ago
We've been banking with Clear Mountain Bank for about three years and they've been great every step of the way. The staff are always courteous and helpful, deposits and transfers always hit fast and there Mobil app is awesome. We had a difficult time finding the perfect bank... But we finally found it with Clear Mountain Bank
Tammy Coker
5 months ago
Thank you Bo Burnside for an extremely thorough job on thy my loan process. You made sure I understood the process and what I needed in a timely fashion. I would recommend Clear Mountain Bank and Bo Burnside to my family and friends. Definitely 5+ star quality. Thank you.
Michael Sanders
1 year ago
Rosie G
1 year ago
Mountaineer 3O4
1 year ago
Hannah Coleman
1 year ago
Mike Bucklew
1 year ago
kari mccaslin
5 months ago
Mountaineer 3O4
5 months ago
Tammy Coker
5 months ago